UPDATED 2026-09-30

Terms of use

The terms apply when you create an account and use VeraBIM as a web app, in the desktop app or in the mobile app.

1. Parties and agreement

The VeraBIM service is operated by Bäckman, Kungälv, Sverige (“we” or “us”). The terms apply between us and you who create an account or otherwise use the service, for example via an acknowledgement link, a QR form for safety observations or the example project. By creating an account or using the service, you accept the terms. If you use the service on behalf of a company or another organisation, you confirm that you have the right to bind it; it is then also a party to the agreement and is responsible for ensuring that the terms are complied with.

The disclaimer and, where a company or a project owner processes personal data in the service, the data processing agreement form part of the agreement. The privacy policy describes how we process personal data.

The service is a professional tool for the construction industry and is aimed primarily at companies and other businesses. You must be at least 18 years old to create your own account. Younger persons may use the service only on behalf of an employer or principal, who is then responsible for the use.

2. Free beta version

The service is currently a free beta version. You pay nothing, and nothing can be purchased in the service. The prices on the pricing page are preliminary and only show planned subscriptions. If we later offer paid subscriptions, the terms separately agreed at that time will apply, and no one will be charged without first having expressly accepted a paid subscription and its price. During the beta, features, limits (for example storage space and number of projects) and the free tier may change.

3. Account and sign-in

You are responsible for the information in the account being correct, for keeping passwords, recovery codes and signed-in devices protected and for everything that is done with your account. An account is personal and may not be shared. Contact us immediately at support@verabim.com if you suspect that someone else is using it. We recommend two-factor sign-in. We are not liable for damage that arises because someone else has used your sign-in details.

A company can connect its directory (OpenID Connect) so that employees sign in with the company's account. The account in the service is then created automatically and follows the directory. The company is responsible for the directory, for who is given access and for removing access when someone leaves.

4. Companies, projects and roles

Whoever creates a company in the service becomes its administrator. The company and its administrators are responsible for who is invited, which roles they are given and what they do in the service. Administrators have access to all of the company's projects. Project owners are responsible for the project's members and content. What you share in a project becomes visible to the project's other members according to their roles.

The project owner is also responsible for what the project shares with or receives from people without an account: documents sent with distribution lists and acknowledgement links, and safety observations submitted via a public QR form. An acknowledgement link gives anyone who has the link access to the documents in the distribution list until the link expires, so check the recipients before you send.

5. Your content

You and your company retain all rights to drawings, models, photos, data and other material that you upload or enter (“your content”). You grant us a royalty-free and non-exclusive right to store, copy, process, convert and display your content to the extent necessary to operate, protect and troubleshoot the service and to provide support.

You are solely responsible for your content: that you have the right to upload and share it, that it is correct and that it does not violate law, contract or third-party rights. We do not review the content, but we may remove or block content that we consider to violate the terms or the law.

The service is not an archive. You are responsible for keeping your own up-to-date copies of all material that you upload or need, including material that you must retain under law or contract, for example self-inspections and other documentation. Our backups exist for the operation of the service, and you have no right to have data restored from them.

6. Our rights

The service, the apps, the software, the design and the VeraBIM trademark belong to us or our licensors. You receive a personal, non-exclusive and non-transferable right to use the service in accordance with the terms for as long as the agreement applies. You may not copy, sell, rent out or decompile the service or the apps, except as permitted by mandatory law. We may use suggestions and feedback that you provide freely and without compensation.

7. Permitted use

You may not use the service in breach of the law or the terms. For example, you may not spread malicious code, attempt to gain unauthorised access, circumvent security features or restrictions, place undue load on the service, retrieve data automatically on a large scale, send unsolicited email via the service or process personal data without a legal basis.

Photos and notes from the worksite may contain personal data about others, for example people who are visible in pictures. Whoever runs the project is responsible for ensuring that there is a legal basis for the processing, that those concerned are informed and that sensitive personal data is not entered in the service.

8. Documentation, measurements and reports

Drawings, models, dimensions, quantities, laser, position, clash detection, model checks, checks and reports in the service are aids for guidance only. They are based on the material that has been uploaded and on automatic calculations that may be wrong. They do not replace construction documents, measurement on site, checks required under the Swedish Planning and Building Act, the Swedish building regulations (BBR) of Boverket, the Swedish Work Environment Authority's provisions, AMA or contracts, or professional judgement. You are responsible for checking all documentation before it is used to build, order, invoice or make other decisions. We are not responsible for decisions about the construction or for their consequences. The details are set out in the disclaimer.

9. The service as is

The service, the apps and all content are provided as is and as available. We give no warranties, whether express or implied, that the service is available, free from interruptions or errors or secure, that it is fit for a particular purpose or that calculations, displays and results are correct or complete. Nor do we guarantee that data stored in the service will be preserved. We have no commitments regarding availability, response times or support.

10. Changes, interruptions and discontinuation

We may at any time, with or without prior notice, change, limit, pause or discontinue the service, the apps or individual features, and change limits on, for example, storage, file size and number of projects. This may happen for maintenance, security or further development, or because we decide to stop offering the service. We try to announce major changes in advance, but are not obliged to do so. You are not entitled to any compensation because of such changes or interruptions.

11. Termination and suspension

You can terminate the agreement at any time by ceasing to use the service and deleting your account on the account page. It costs nothing.

We may at any time, at our own discretion and without compensation, suspend or terminate an account, a company, a project or access via a link, in whole or in part. This applies in particular if the terms are not complied with, in the event of suspected misuse or security risk, if an account has not been used for an extended period or if we discontinue the service.

When an account, a company, a project or the service has been terminated, we may delete the associated data. Where possible, we give reasonable time to export the material first, but during the beta we are not obliged to do so. The provisions on content, liability, indemnity, notice of claims and governing law continue to apply after the agreement has ended.

12. Export and deletion

You can at any time download a copy of your account details and delete your account on the account page. The project's material can be exported using the functions of the service, for example reports, Excel, BCF and file downloads. Deleted items and files remain in the trash for 30 days and are then permanently deleted. Deleted data may remain in backups until it has been rotated out. We may retain data that is required by law or to establish, exercise or defend legal claims.

13. Limitation of liability

To the extent permitted by law, the following applies, regardless of whether a claim is based on contract, tort or any other ground:

• We are not liable for indirect or consequential damage, for example loss of profit or revenue, loss of production, downtime, delays, penalties, lost contracts, claims from clients, subcontractors or other third parties, costs of rework, demolition or rebuilding, loss or corruption of data or costs of recreating data.
• We are not liable for decisions or actions based on content, dimensions, quantities, positions, clash detection results, model checks, checks or reports in the service, for content that others have entered, or for errors, interruptions or data loss in the service, the apps or at our suppliers.
• Our total liability for all damage in connection with the service and the agreement is limited to the amount that you have actually paid to us for the service during the twelve months immediately preceding the event that caused the damage. As long as the service is free of charge, the amount is zero (0) Swedish kronor.
• We do not provide any service credits, price reductions, refunds or other compensation for interruptions, errors, delays or lost data, beyond what mandatory law requires. If the service does not meet your expectations or has errors, your sole remedy is to stop using the service and terminate the agreement.

The limitations in this section do not apply if the damage has been caused intentionally or through gross negligence, nor to the extent that liability may not be limited under mandatory law.

14. Indemnity

You shall indemnify and hold us harmless, that is, compensate us, for claims from third parties, for example data subjects, clients and public authorities, and for the damages, compensation and costs, including reasonable legal fees, incurred by us as a result of your content, your or your users' use of the service, or you or your users breaching the terms or the law. If you have accepted the terms on behalf of a company, the obligation also applies to the company.

15. Notice of claims

Claims against us must be made in writing to support@verabim.com no later than three months after you discovered or ought to have discovered the circumstance on which the claim is based. If the claim is not made in time, you have lost the right to assert it.

16. Force majeure

We are not liable for delays or shortcomings caused by circumstances beyond our reasonable control. Examples are interruptions or disturbances in internet connections, power supply or telecommunications networks, unforeseen hardware faults, faults or interruptions at suppliers and sub-processors, computer intrusions, denial-of-service attacks, malicious code, theft, fire, flood, industrial action, epidemics, war, sanctions, decisions of public authorities and changes in legislation.

17. Personal data

How we process personal data as controller is described in the privacy policy. For personal data that a company or a project owner processes in its projects, they are the controller and we are the processor in accordance with the data processing agreement.

18. Changes to the terms

We may change the terms. We will announce material changes in the service or by email to the address on the account. The changes apply from the date stated in the notice. If you continue to use the service thereafter, you accept the new terms; if you do not accept them, you must stop using the service. The version you accepted at registration is saved on your account and is included in the export of your data.

19. Assignment

We may assign the agreement and our rights and obligations under it, in whole or in part, to a company or someone else that takes over the operation of the service. In that case, we will notify you. You may not assign the agreement without our written consent.

20. Consumers and mandatory law

The service is intended for professional use. If you are a consumer, nothing in the terms limits the rights you have under mandatory consumer protection legislation. A provision that conflicts with such law does not apply to you, but the other provisions apply in full. As a consumer, you can also turn to the Swedish National Board for Consumer Disputes (ARN), arn.se.

21. Invalid provisions and interpretation

If a provision, or part of a provision, is invalid or unenforceable, it shall instead apply to the greatest extent permitted by law, and the other provisions apply unchanged. The terms, together with the documents that belong to them, constitute the entire agreement regarding the service. Our failure to enforce a right does not mean that we waive it. The Swedish version of the terms takes precedence over translations.

22. Governing law and disputes

Swedish law applies to the agreement. Disputes are settled by the Swedish general courts, unless mandatory law gives you the right to another forum.

23. Contact

Questions about the terms and notices to us: support@verabim.com.